Cookie Policy

To ensure the proper functioning of the holaesp.com website and interactive educational platform, Holaesp Ltd. uses cookies and similar tracking technologies.

1. What are Cookies?

Cookies are small text files that are saved on your computer or mobile device when you visit a website. They allow the site to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. What Cookies do we use?

We use the following types of cookies:

• Strictly necessary (Mandatory): These cookies are necessary for the platform to function. They allow you to log into your personal account, safely pay for courses, and use video calls. It is impossible to disable these files, as the site will not work without them.
• Analytical (Performance): We use these cookies (e.g., Google Analytics) to understand how visitors interact with the site. This helps us improve navigation, page load speed, and teaching methodology. All information is collected anonymously.
• Functional: Allow the site to remember choices you make (for example, login details, so you don't have to enter your password every time).

3. Third-party Cookies

In some cases, we use cookies provided by trusted third parties. These include analytics systems and payment gateways that ensure transaction security. We are not responsible for the privacy policies of third-party services, but we only work with partners who strictly comply with GDPR standards.

4. Managing Cookies

You can control and/or delete cookies as you wish. Most browsers allow you to decline cookies and delete already saved ones. If you block strictly necessary cookies, you will not be able to log into your student or teacher account on our platform.

5. Contact Information

If you have any questions about how we use cookies, please contact us at: info@holaesp.com.